Our company provides products and services that are intended for consumers and businesses alike. We specialize in Small Business as well as Consumer Solutions. We also specialize in Microsoft products and are indeed a registered Microsoft Partner. Our services are tiered in three layers: Consumer Services are designed to fit individuals and private consumer groups and provide answers to house and home office needs that are described below. Business Services are designed for small and medium enterprises with more strict and organized commercial or technical needs including business continuity, expert maintenance and support, office systems and business applications. Microsoft Services refer to specific Microsoft technologies that we understand deeply and can configure, install, maintain or provide for either businesses or consumers.This web site is for Consumer and Business Web Solutions. For other solution types visit our main site at Madvox.com

Consumer Services

One of our key passions is to help you achieve exactly what you need. We are all too familiar with the increasing complexity of software and performance issues, crashes and other problems with our home computers. The proliferation of portable devices and the need to integrate them; sending your pictures from your camera to your computer, using portable storage sticks, PDA, Blackberries, securing your home wireless network, resolving issues when your hard disk crashes or your computer does not boot. We can help you in all these areas. We have been solving this type of problem for two decades, ever since the first IBM PC came out. What makes us different is that not only do we solve your problem but we teach you how to solve it should it happen again. You heard us right. The majority of these simple problems can be solved (not all) with a little bit of knowledge that we pass right on to you for the most common situations. Some situations require specialized tools and skills; we provide those at an extremely affordable price. We know the last thing you want is to spend another $200 in booting your laptop after paying close to $2,000 for it. Our consumer services extend to fixing security issues and recommending security best practices in a language you understand and in a manner you can confidently manage by yourself in the future. We understand gaming devices such as game consoles and how to resolve most issues with them. We understand computer gaming. Do you have a home office? Do you want to share a printer or files among computers or family members? Do you want to secure what your children access on the Internet? Do you need a new PC with enhanced power and quality but do not want to pay sticker price for it? We can build it for you at significant savings. Aren't you tired of paying the Geek Squad $200 just for installing a wireless network at home?

Business Services

We mentioned already that we specialize in business services for the life cycle of the product from design to production to roll-out passing through most intermediate stages. Our busines services do not include just physical tangible goods... we take pride in our skills and knowledge backed up by industry certifications in our understanding of business process automation, strategic technology investments and business continuity as well as research. We can partner with your small business to help you grow offering you knowledge solutions as well as products and services that can make your vision and goals a reality. Wel can help you manage and navigate the complexity and either bring your presence online, reinforce and enhance your internal processes or both. We understand the importance of integration and data management in the context of small businesses, affordability and value. We believe firmly in demonstrable return on investment whether the goods you need are tangible or intangible: value must exist and be measurable. In areas where we do not provide direct resources we provide exhaustive assessments and audits and can then provide third-party, trusted partner resources to help you achieve your goals. In areas where we do provide resources our partnership with you is indistinguishable from your own people. We understand the relationships between business, technology and people.

Microsoft Services

As Microsoft Partners we master Microsoft products and technologies. We do not work solely with these but they represent our core expertise both at the front-end (Office Systems) and the back-end (Infrastructure). The principles stated in the Business Services section above are built on a strong and solid technological foundation based on Microsoft Solutions. These include small business infrastructure, commercial applications, professional user tools, office tools, content management, portals, document and knowledge management, client tools and operating systems. As we mentioned before we are small and we like small. This allows us to take care of small businesses in a unique personal way. Being a Microsoft partner allows us access to Microsoft resources and products such that we can directly provide Microsoft solutions to you without any third-party intermediaries.

Key Products and Services

All our services and products are based on five key offerings: Web Development, Applications and Software Development, Graphics, Infrastructure and Consulting. You can find an illustration below of all the offerings in our portfolio. To help you understand the terms, we are also providing below a short definition of what the offerings mean. For specific information on our processes and prices please, consult the relevant web site from our main site. You are now viewing the Web Design and Development site.

Web Development We provide the full life-cycle for web applications. Static web sites are of most interest to private individuals who simply want to have an affordable and reserved space on the web featuring more than the bare simplest features others offer. We create static sites with any technology we use, not just HTML, so you do not get just bare bones. Static web sites are called so because they assume content is fairly fixed and does not change much (content refers to what you see on the web pages.) Static sites tend to be small although we do not place a limit on the number of pages as a matter of process and we always recommend efficient ways to manage these sites and alter them. We offer also dynamic web sites where content can easily and flexibily be changed by you or by the site itself based on your rules and instructions. These sites can be better suited to groups and organizations or individuals that plan to update content frequently and want ease and flexibility. Companies seeking a new or enhanced presence on the internet with or without commerce functionality, Intranets, Extranets and portals are all examples of projects we build for our customers. For integrated commercial functionality we provide payment integration services and secure shopping. How these sites are built, managed and priced varies greatly so see our process and pricing sections for more details. We always offer extremely competitive hosting although it is optional as are site optimization, search engine optimizations and bolt-on components such as forums, chat services, site credits, administrative gadgets, commercial parts (such as catalogs) other gadgets and general components and parts that can be added at any time.

Software Development You already know from madvox.com's main page that we provide software development services in various degrees of complexity whether systems development, computer games and business applications. We provide components for developers as well as business partners and also services related to Microsoft Applications such as installation and configuration of the latter, hosting where appropriate, and networking. We can provide out-of-the-box applications or develop custom ones. Again, the process and pricing varies and we invite you again to consult those sections of the site. Both our web and application solutions always offer database back-end support. We are expert at global distributed databases and therefore we can generally tackle complex data-driven projects typically using Microsoft SQL Server 2005. Our application services are available to consumers and businesses alike.

Graphics Development Our graphic design and modeling services are mostly related to computer artwork for game development. However, we have created models and animations that can be used in architecture and marketing projects. We do not provide business imaging services, logo design or print design services. Our work in this area is restricted to 3D modeling, mesh, CAD, Mapping, animation and cinematics mostly for the entertainment industry. There is a single exception: we will provide logos and imagery for web solutions where appropriate but we reserve the right to decline logo inclusion instead providing partner services if so desired.

Hardware Infrastructure This is another area of great strength and a core competency of our company that provides great benefits to consumers as well as businesses. Our services include product configuration and installation, direct technical support, technical and technology reviews, assessments and audits, recommendations, technical papers, security verification, and Office Systems Support. Consult our process section to seeour approach to short term and long-term engagements. Generally, we will partner with our clients to provide a self-contained full business solution for their specific needs. If you have an office that requires automation (whether it is by purchasing desktops or laptops, installing a network, integrating communications, upgrading to the next version of Windows or introducing Office Applications) we can partner with you to make this happen smoothly and within the constraints of your budget, timing and business plans. Home users with more than one computer have a potential hardware infrastructure at home. This is particularly true if they have home offices where thay may desire phone and computer integration, high-performance network services, diagnostics and problem resolution, upgraded hardware, Internet Telephony, camera integration, mobile and wireless connectivity, network security, etc.

Technology Consulting We specialize in short engagements that require our expertise in areas such as new product research, technology options for your company, adopting new methodologies, requiring templates to manage new or complex projects, producing various kinds of assessments (such as security, hardware state, technology investments, business continuity, disaster recovery, training needs, application architecture, technical audits, etc.) Our consulting engagements deliver strategic and decision support results whether you intend to act on the recommendations yourself with your team or you want us to help you get going. We outsource execution to selected partners or your own team but we always delineate the strategy and plans for these projects. Consider for instance if you have a small office are considering whether to invest in new technology. We can perform a full assessment for you recommending all effective options including suppliers, products, services, agreements, licenses, assets, pricing, timing, tasks and sequencing. Assume you are about to start a new technology project but larger than the norm and you do not know exactly where to start. We help you plan, design and build for success.

Customer Profiles

Our products and services are designed to serve your needs tying technology to purpose. Our solutions provide avenues for individuals, organizations, communities of interest, traditional businesses, online businesses, technical writers, schools and educational centers, non-profit organizations, and a wider variety of audiences.

Customer Service Excellence

All of this comes together in our committment to customer service excellence and exceptional personalized support. Our services are fully guaranteed and reinforced with money-back policies. Please, visit our privacy page to see what steps we take to protect you and your identity and also our abuse page if you are interested in our approach to combating Internet and e-mail abuse. We are here when you need us, translating your needs to technology that satisfies them. We merge our diverse People, Business and Technology acumen and produce intelligent solutions that work for you.