Madvox Technical Solutions

Welcome to Madvox Ltd - Advanced Software Solutions. We develop desktop and mobile software for consumers and developers. and our sister sites (which you can find on the right) develop web solutions as well as games and other applications. In this site, you will find our software products, full documentation, updates, patches and software support. Click on any of the options on the right for more information or scroll down for details.

General Support

Welcome to the Customer Support Center, we are here to help you. On the right you will find many of our self-support options. Feel free to click on any of them right now! Please note, only registered customers that are logged on to the site may access certain options. If you need to contact us immediately, please use the request form below (use Contact Us at the bottom) and click send. Your message will be received immediately and we will respond to you within 24 to 48 hours or less. If an administrator is currently online the "live chat" button will be active and you can chat with us online.

Please note that all of our products include high-quality and well-designed documentation which includes important support information for that product. Please, go to individual product pages and access product manuals for more information. All our product manuals are online as part of each application page.


Support Options

Here is a brief description of support options. Depending on whether you are a registered customer or not, you may see different options. Some options require that you be logged in to activate links...

FAQ | Contact Us



e-Mail Us: send us a message immediately if you have a question or concern or need help. You may use the request form below for the same purpose.

Live Chat: Click this option to talk to us online, immediately. Please note the icon on this option. A blue information image indicates that an administrator is currently available. A yellow warning sign indicates that no admnistrators are currently available to talk to you. Please, try again later or use a different option.

FAQ: Access a list of commonly asked questions and hot topics for consumers and home users.

Knowledge Base: Inform yourself and access a list of our own articles and papers on popular subjects and outside educational references as well as solutions to common problems.

Tools: This option shows you a list of recommended software, tools and references that you can access from your PC to help you perform common tasks such as cleaning, optimizing, diagnosing, etc.

Security Check: are you in need to check the health of your computer but do not have an antivirus or don't know how? Access these resources to immediately check your computer and download recommended software for removing adaware and spyware.

Catalog: This is an alternative way to reach our standard catalog and standard pricing for simple products and services.

Order History: If you are a logged user and a registered customer you may access your recent orders here.

Order Status: This option functions very similarly to a UPS Tracking number... simply enter your order number (which you should have received from us) and check on the status of any work order we are currently processing for you.

RSS and Newsletters: Feel free to access and view or subscribe to our newsletters and feeds. They are informative and free. All our articles and the majority of our products have RSS news link and mobile information sections.